FAQ's
What currency is your store in & what are the payment options?
All items in our store are listed in Australian Dollars ($AUD).
We accept payments through AfterPay Paypal and also Debit/Credit card payments through a secure payment processing platform. Afterpay is a way that you can order your new goodies without having to pay the whole amount upfront. We ship your order out as normal and you pay it off in fortnightly instalments over 8 weeks. Further information available here.
Does the price include GST?
What are your cases made of?
- TPU (thermoplastic polyurethane) is a soft hybrid material, a mixture between hard plastic and soft silicone. It is soft & a very dense smooth rubber, made to slide in and out of the pocket without attracting lint. TPU is resistant to oil, grease and abrasion.
- PC (polycarbonate) is a hard plastic. It is tough and durable, offering great protection for your smartphone. Polycarbonate cases are lightweight, while providing great strength against drops and other potential cell phone damage.
Can I make changes to my order after it has been confirmed?
We aim to dispatch your order as soon as possible. However, if you have a change in mind with your order, please email us at your earliest opportunity (reply to the order confirmation email you will receive).
We can not guarantee that your order can definitely be changed. However, if we do receive your request before we send your order we will do our best to make the change. We will let you know via email if your change request has taken place.
What is your refund policy?
We accept returns for change of mind and faulty items. Please refer to our Returns Policy for more information.
Are you interested in collaborating or promoting?
Yes, please contact us at info@mincacases.com with your proposal and we'll get back to you at our earliest opportunity!